Terms and Conditions

CONTENT

All text, images, photographs, logos, illustrations, descriptions, data and any other materials provided on the Website are collectively referred to as "Content."  The Content may contain omissions, errors, or may be out of date.  Padieka.com reserves the right to change, delete, update or otherwise alter the Content at anytime without providing further notice.  The Content is provided for informational purposes only and is not binding on padieka.com in any way except to the extent that it is specifically indicated to be so. 

PRICES

All the price displayed in padieka.com quoted in Malaysia Ringgit. Shipping and handling fees is free for within Malaysia region only including Sabah and Sarawak. Padieka.com reserves the right to make changes to pricing and specifications without prior notice and without incurring any obligations to you. All the prices are fixed and non-negotiable. Please make the payment with correct amount. Padieka.com shall cancelled or hold your parcel if your payment are not correct.


SHIPPING AND HANDLING

(DOMESTIC)

After get your order(s) with payment we will process your order and proceed to packaging area.We will ship out the package(s) everyday within 24 hour on working hours using Poslaju Courier Service. Payment made before 12 Noon on Working Days/Hours,we will ship out same day and can receive on next day (only for Next Day delivery zone- refer to Poslaju webpage) .We shall postpone your order if found some error on your address. Please carefully fill up your shipping address and make sure all is correct. We will send your tracking number by email under orders mail. If not received the package within 7 days, kindly call your nearest Poslaju office and provide the tracking number that given to you or can call to our Customer Support 058052102 or email to sales@padieka.com.

FOR ALL DOMESTIC ORDER(S) -MALAYSIA - Flat Rate Shipping RM8 SM & RM10 SS . FREE SHIPPING FOR ORDERS OVER RM200

(INTERNATIONAL)

Same with domestic,we will process your order within 24 hours. Estimated delivery as per below;

Zone Air Postage Rate Surface Postage Rate
Estimated Delivery (Working days) Estimated Delivery (Working days)
1 4 - 8 3 - 6 weeks
2 6 - 8 3 - 8 weeks
3 7 - 11 5 - 12 weeks
  • Zone 1 : Asean countries : Brunei Darussalam, Philippines, Indonesia, Cambodia, Laos, Myanmar, Singapore, Thailand and Vietnam
  • Zone 2 : Countries in Asia Pacific
  • Zone 3 : Other countries

 

Delivery Services Zone Estimated Delivery (Working days) ** Max Weight Allowed (KG) Track & Trace
Parcel (Air) 1 4 - 6 30 Yes
EMS - Document   2 - 3 1 Yes
EMS - Merchandise   2 - 3 40 Yes
  • The estimated delivery time listed applies to major cities only. Delivery to areas outside of major cities may incur additional days.
  • Packets, envelopes with enclosures, documents, merchandises, etc are subjected to customs inspection and clearance. Items subjected to customs inspection and/or clearance may incur additional 48 -72 hours.
  • If Express Mail service is used, delivery time may be one (1) day earlier than air mail.
  • Items may be subjected to additional control and domestic rules of the destination country. Where such circumstances occur, the sender is advised to deal directly with the relevant authorities in the destination country.

PLEASE TRACK YOUR ORDER HERE

  

NON RETURNABLE ITEM

The following items are non-returnable.  Credit will not be issued for the following:

  • All items purchased on sale.
  • Accessories.
  • Bag
  • Item that you think not nice when you wear 
  • Item were not suitable with your size (please refer measurement anytime before purchase our items)

We only received that

  • Faulty item(s) sent

HOW TO RETURN?

  1. Please email us first to inform any voided item at sales@padieka.com or call our customer service 05.8052102 (working hours/days only)
  2. We will check the stock and the availability of item(s) either available to exchange or not. If still in stock,we shall received your return. If not, you will choose other item(s) worth same with older item(s) NO CASH MONEY RETURNED
  3. Ship the parcel to us with Poslaju Courier with your own cost or you can come to our Main Branch at Kamunting Perak, Malaysia. We only can bear the cost if the faulty item(s) were made by us.
 
 

RETURN PROCESS

Once we have received your package, your refund will be processed within 7 business days. You will be notified via email at the email address listed on your account when your order was placed. We will credit the coupon into your account,or you may choose any item to be exchange worth with coupon value. 

 

 

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BY PURCHASING WITH PADIEKA.COM,WE CONSIDERED YOUR AGREED WITH ALL TERMS AND CONDITIONS

 

HAPPY SHOPPING WITH PADIEKA.COM

 

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